Saturday, May 9, 2009
User Testing Results
Thursday, May 7, 2009
A Stroller Handle Study: Research and Design Process
These observations indicate that many types of stroller handles exist and users push their strollers with one or two hands, or both, depending on their circumstance. Additionally, users are often engaged in other tasks while steering. A set of user needs was created for stroller handle designs based on these findings.
Design Needs and Criteria for Baby Stroller Handles:
Steering. Caretakers must steer and control the movement of their strollers. Baby strollers must possess handles that make steering easy.
Comfort. Caretakers need to grip handlebars. Direct physical contact with handlebars necessitates a comfortable and versatile fit for various needs and users.
Multi-function. Caretakers often multi-task while pushing strollers which often preoccupies their hands. Handlebars should aid caretakers in their additional activities.
Storage. There is a need for strollers to store supplies for children and their caretakers. Handles should be designed with storage needs in mind.
Early Sketch Ideas:
Design Idea to Pursue:
Below are chipboard prototypes giving a rough 3D example of the 1-2 handlebar design. This prototype was taken to users for commentary and feedback.
Flat prototype design
3D version demonstrating drink holder
Flat and 3D prototypes
Main Feature: a one or two-handed hold
User Feedback: Stan is a first-time father with a five-month old child. The prototype was handed to him in an ambiguous fashion. He definitely preferred the outer handles pointed downward for better grip and comfort. He explained that the handles were reminiscent of a bicycle or Harley and wasn't sure if a baby stroller should have such a close reference to something so fast and dangerous. Stan commented that the idea of a one or two-handed stroller handle was great but the current prototype design was flashy, distracting (as seen below), too abstract and too "designer" for his taste. Simple and functional design is best. He does not care about status strollers. He was more interested in a baby stroller that is affordable, adaptable, and durable. A valuable recommendation he made was that the center circle is too big and could be obtrusive while walking, especially for pregnant mothers. The center handle should collapse downward and possibly be designed to hold drinks. He liked that the handlebar doubles as a cup holder and could also store bags.
Distracted by over-designed prototype
Stan testing the comfort of the outer handles
Design Development:
A neglected design criteria was uncovered during user-testing with Stan. His feedback revealed that handles should not physically impede the caretaker or their movement. Based on this user incite, there is a need for unobtrusive stroller handles. Stan's comments made us question the necessity of the center handle circle. To simplify the design, save material and lessen the bulk, the center ring was removed. A slight curve takes its place, still allowing for a one-handed grip, cup holders and bag storage. Further tests, perhaps with a metal prototype should be made before more user testing.
Prototype 2: Center ring removed
Monday, May 4, 2009
User testing: stroller handlebar extender
- Stride clearance - It needs to enable him to stand directly behind the stroller in the traditional stance so that he can walk his natural stride without bashing his toes or shins against the stroller
- Weight - It needs to be light enough that it doesn't add too much to the already heavy stroller (it's 18 lbs)
- Size - It's already a big stroller (over 30 inches long) so it shouldn't make it too much longer otherwise it could make life difficult at the local grocery stores and bodegas
- Style - It needs to appear as if it's a proper accessory as opposed to some frankenstein hack job thrown together by a bunch of students
So we had to try again. We blew it on every criteria except weight on that one!
We took our revised extender back to Dale and Tess' for another test drive with much better results.
We got the clearance just right so as to make Dale's toes happier and only added 10 inches to the length, though that might actually be difficult in the end so that length requirement might still be an issue. As for weight, our extender is only 3 lbs. - it's made of aluminum alloy so it's light - so we haven't added too much to the errand running burden with this sturdy stroller. It blends right into the look of the stroller so the style issue is no problem for Dale especially after we paint the aluminum and pegs black to match the rest of the stroller.
Dale's initial comment when he saw the revised extender: "..that's more like it. Looks great guys." We'll be leaving this model with Dale for long-term testing. We feel for his toes.